BOARD MEMBERS

Q: STEP 1. Introductory Call & Onboarding Overview

M eet your dedicated onboarding manager and review your community’s needs, timeline, and next steps.

Q: STEP 4. Board & Homeowner Communication

W e send welcome emails, portal instructions, and onboarding packets—keeping everyone informed from day one.

Q: STEP 6. Management Kickoff & Ongoing Support

T he full team is introduced. From there, we’re available daily, tracking progress and reporting back to the Board.

Community Management

Comprehensive support tailored to your HOA’s needs—backed by experienced, local managers.

On-Site Walkthroughs: Regular inspections with detailed reporting
Maintenance Coordination: Work order creation, vendor dispatch, and follow-up
Homeowner Communication:Phone, email, and portal-based support within 24 hours
Board Meeting Management: Agenda prep, attendance, and action tracking
Vendor Oversight: Ensure accountability, scheduling, and performance reviews
Compliance & CC&R Enforcement: Courtesy notices and violation follow-up
24/7 Emergency Response: Fast triage and coordination with repair teams

Integrated Services ( If You Want Them)

From curb appeal to capital projects, our in-house teams bring 20+ years of specialized experience in landscaping, facility upkeep, and restoration. We provide seamless, expert-driven service to ensure every part of your community is well cared for, maintained, and ready for the future..

Smart Technology

Homeowner portal with broadcast alerts, work orders, financial access, and more. We use industry-leading tools to provide modern, user-friendly portals, newsletters, emergency texting, and more. But we never force technology on a Board or resident. If your community prefers a more personal touch, we adjust to fit.

Rental Tracking

Track tenant leases, insurance, and rule acknowledgments—all from a central dashboard.

Board Support & Training

Get On Board Program: Whether you're newly elected or just want a refresher, our Get On Board Program helps HOA Board Members feel confident and supported from day one. We provide hands-on guidance, personalized training, and resources that make it easy to understand your role, make informed decisions, and lead your community effectively.

Financial Oversight

Transparent budgets, monthly reporting, and secure payment processing—delivered your way. Whether by email or mailed hard copies, we tailor financials to fit your Board’s preferences, giving you full visibility and control.

Seamless Transitions

Our onboarding team handles document transfers, financial setup, and community communications, making the switch to us smooth and stress-free.

Make Switching to Community First Simple and Seamless

STEP 1.  Introductory Call & Onboarding Overview

Meet your dedicated onboarding manager and review your community’s needs, timeline, and next steps.

STEP 2. Document & Data Transfer

We coordinate with your current manager to collect governing docs, financials, vendor records, and more.

STEP 3. System Setup & Billing Alignment

Your association is set up in CINC, including homeowner portals, vendor info, cost centers, and payment processing.

STEP 4. Board & Homeowner Communication

We send welcome emails, portal instructions, and onboarding packets—keeping everyone informed from day one.

STEP 5. On-Site Community Walkthrough

We visit your community with your Board to identify maintenance needs, vendor status, and priority items.

STEP 6. Management Kickoff & Ongoing Support

The full team is introduced. From there, we’re available daily, tracking progress and reporting back to the Board.